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Solution Technical Alarm & Event Managment

Solution Technical Alarm & Event Managment

Alarm & Event Managment

Transmit the data directly to the person most able to answer

It sounds simple. But ensuring that critical alerts from equipment and systems are transmitted directly to technician terminals requires expertise as well as hardware and software.

Fortunately, Ascom offers all three and prides itself on years of experience designing solutions for hotels of all types and sizes.

Alerts related to certain systems and equipment (air conditioning, elevators, smoke detectors, temperature-related alarms, etc.) are sent directly to the affected recipients.

If they do not respond or are unable to respond, the alert is transmitted to other people in a predetermined chain.

Integration is crucial for Ascom solutions for hotels.

Our technical and building management alerts work almost like any existing communication infrastructure and third-party systems (DECT, DECT-IP, WiFi, VoWiFi, etc.).

In a few words

  • Alarm notifications are sent directly to the mobile terminals of key recipients.
  • Alerts are discreet, with minimal disruption to staff and customers
  • The alarms are transmitted according to a predetermined organization.
  • Alerts left unanswered after a certain period of time are automatically forwarded to the next qualified recipient
  • Ascom solutions are scalable and open.
  • They integrate with existing systems and infrastructure and can be adapted to meet the changing needs of your hotel
  • Ascom is a comprehensive solution provider: we take care of the initial site assessment, system installation and ongoing service and maintenance.

Products

Ascom Elise3
Ascom Elise3
The Ascom Elise3 hardware is based on an embedded Linux Server. This device is specifically designed to host the different Ascom applications and communicate with the rest of your system using different protocols.
Unite CM
Unite CM
The Ascom Unite CM delivers critical alert notifications, messaging and data to mobile staff members, regardless of their device type, enabling quicker response to information.
IP-DECT access point
IP-DECT access point
Ascom IP-DECT access point has compact design, an integrated antenna, connects to IP-PBX via LAN and supports Power over...
Ascom d81
Ascom d81
Ascom d81 is a durable and ruggedized DECT handset intended for professional users in demanding environments...
Ascom i63
Ascom i63
New enterprise-grade Ascom i63 VoWiFi handset for personal safety, efficient workflows and reliable VoWiFi performance and seamless...
Ascom d63
Ascom d63
The Ascom d63 features enterprise-grade telephony with wideband audio, professional messaging, Bluetooth, on-site positioning and...
Ascom Myco 3 smartphone
Ascom Myco 3 smartphone
A professional-grade Android™ mobile device, the Ascom Myco 3 smartphone works with supported apps to make it easier to...

Overview

How does it work?

Our devices are connected to your controlled system, like an machinery, like an Alarm system, or whatever equipment you need to have under control, we receive those signal to be programmed as you need, deciding what to do with each type of alarm, who to send it to, how to send it.

These can be sent to an employee or a group, to one or more PCs, to other machines, activate an output contact, etc. etc. Any alarm detected and/or any further action are register in the system to have full details of the event.

What do you need to make it work?

  • Ascom Elise3 hw – It is the hardware where your Unite CM will be installed. The Ascom Elise3 hardware is based on an embedded Linux Server. This device is specifically designed to host the different Ascom applications and communicate with the rest of your system using different protocols.
  • Ascom Unite CM – This device is the heart of your system. With a properly licensed Unite CM we can receive, generate, manage, modify and deliver alarms to the Ascom DECT/WiFI mobile devices, paggers or PCs. With the Unite CM Activity Logging all your alarms will be registered at the moment including information such as date, hour-minutes-seconds, which devices have received the message and if they accept or reject the alarm and when they do it. Additionaly with Unite CM you can supervise all your Ascom devices and any other IP equipment. Also you can communicate by sending messages to the mobile devices with all your staff, from a PC or from other mobile devices.
  • Mobility Communications System – Mobity is essential to get the control of your system wherever you are. The Ascom Mobility range includes professional DECT and VoWiFi mobiles, as well as ATEX and IECEx certified terminals, pagers and Android ™ smartphones. Also, maintaining our commitment to adaptability, with Unite CM we can send alarms to DECT or VoWiFi phones from other manufacturers.
  • Unite CM Licensing – The licensing system enables to desing a system tailored to your needs.
    • LIC: Unite System –Base
    • LIC: GW Input Interface (Basic) SupportsESPA,TAP – This interface is required for integration to any system providing simple TAP, ASCII, ESPA text information to Unite over a serial interface (e.g. fire alarm message).
    • LIC: GW Input Interface (Adv)SupportsOAP, SMTP – This interface is required for integration to any system providing OAP or SMTP text information to Unite (e.g. integration to 3rd party middleware).
    • LIC: Alarm Management Client – This license is needed when, for example, you want a graphic alarm presentation on a PC. Incoming alarms can be viewed in plain text and on a floor or site plan.
    • LIC: Advanced Event Handler – This license is needed when, for example, you want to initiate interactive messaging based on specific user responses or data received.

Documents