Overcoming the communication challenge
The figures are staggering: poor communication costs hospitals $12bn a year in the US alone, equal to about 2% of global hospital revenue (1). And merely coordinating and organizing care eats up one-fifth of each nurse’s shift (2). But there is good news. Ascom already offers solutions that can dramatically improve communication and collaboration within hospitals—solutions that can help enhance patient safety, staff satisfaction and clinical workflows. Ascom: working hard for hospitals.
1. ECRI Institute (2014) Top 10 Health Technology Hazards for 2015 [online] available from www.ecri.org/2015hazards [12 February 2016]
2. Hendrich, A., Chow, MP., Skierczynski, BA., Lu, Z. (2008) ‘A 36-Hospital Time and Motion Study: How Do Medical-Surgical Nurses Spend Their Time?’ The Permanente Journal 12 (3), 25-34
Locate Real-time Location Service
Real-time Location Services (RTLS) tell you where help is needed—whether it’s an assault on staff, a mislaid equipment item, or a fallen or wandering patient. That means less time spent searching, more productive use of assets, and of course, safer patients.
Activate Rapid Response Teams
Rapid Response Teams (RRT) have revolutionized acute care. But getting the right people and equipment to an emergency requires sophisticated technology. Manual alerts and interventions just aren’t quick and flexible enough. What’s needed are automated alerts—messages sent directly to RRT members, and routed to other members if the user is busy.
Hospital Staff Protect
Workplace violence against nurses and other frontline caregivers is a growing and global problem. But how can we better protect vulnerable Healthcare workers? And how can we do it while still facilitating essential face-to-face contact?
Patient Care Share
Healthcare is the ultimate team activity. But to work, each team member—from lab technicians to porters to nurses—needs access to up-to-date patient and treatment data. Ascom Patient Care Share solutions make data flow secure and easy, while building on the infrastructure you already have.
Calm Inpatient Care
Peace and quiet—a rare remedy in modern Healthcare? Nurses and other caregivers are constantly on the go. But all too often the information they need isn’t. Instead, it’s inaccessible or stationary: inside a desktop PC, written in a journal, inside a colleague’s head. Making this information accessible can help improve workflow efficiency, and can contribute to better patient satisfaction.
Calm Critical Care
How can a hospital distribute alerts from monitors and other bedside equipment to mobile CCU staff, while simultaneously minimizing noise pollution and the risk of ‘alarm fatigue’? The challenge is that staff require timely patient data and alerts. But too many clinically insignificant alerts—particularly at night—impact staff, and can compromise patient well-being. One possible way forward is intelligent alert notification management that filters the flow of alerts to frontline staff.